Our returns policy at Whites of London NZ is designed to make your shopping experience as hassle-free as possible. Thank you for shopping with us — we trust that your purchase meets or exceeds your expectations.

Each Whites of London product is quality checked prior to dispatch. However if you are not completely satisfied, our returns policy allows you to return your product within 7 days from the time of delivery, provided the item meets the conditions outlined below.

By using the Whites of London website and initiating a purchase, you agree to be bound by the terms and conditions of this returns policy without modification. We may update the terms of this policy from time to time so we encourage you to review it regularly.

Return Conditions

Products are eligible for return within a 7 day window from the time of delivery if they meet our returns policy criteria. Please ensure your item is unused, in its original packaging, and in the same condition as received.

How to Return

Please ship your product to the address below and ensure you include your order details:

KIND ATTN:

EIPL: Whites of London

40 Grange Road

Papatoetoe

Auckland 2025

New Zealand

For any questions about our returns policy please contact us directly at sales@whitesoflondon.co.nz and our team will be happy to assist.